|Title of the article||
COMPUTER SOFTWARE FOR CUSTOMER RELATION MANAGEMENT IN HIGHER EDUCATION
Solovyev Timofey Gennadyevich, Postgraduate student, Mordovia State University named after N. P. Ogaryov
The article presents the research result of projects realization practice on CRM-systems implementation in higher educational establishments. The authors give recommendations concerning the software for controlling relationships with customers of educational services of a higher educational establishment.
CRM-system, management, customer relationships, higher educational establishment, software, education services.
Дата обновления: 24.09.2014 09:59